The Challenge
Healthcare facilities across Dubai were facing growing operational strain due to outdated, paper-heavy processes.
Key challenges included:
- Heavy reliance on paper-based clinical and administrative forms
- Manual data entry, leading to errors and delays
- Limited interoperability with EMR systems
- Disconnected workflows for prescriptions, billing, and patient records
- Increasing compliance and audit-readiness demands in a regulated environment
DigiSol needed a solution that could digitize forms end-to-end while integrating deeply into existing healthcare systems without disrupting daily operations.
XpertVault’s Role
XpertVault partnered with DigiSol to help support and strengthen the technical foundation of the D-One platform.
Our focus was on enabling:
- A scalable and secure architecture suitable for healthcare environments
- Reliable system integration across EMR, billing, and prescription workflows
- Infrastructure and delivery practices that support long-term platform growth
The objective was not just digitization, but building a system healthcare providers could trust.
The Solution: D-One SmartForms Platform
DigiSol developed D-One, a modern SmartForms digitization platform that acts as a unified digital layer over existing EMR systems.
The platform delivers:
- Digital SmartForms replacing paper-based clinical and administrative documents
- Seamless EMR integration with real-time data synchronization
- Electronic prescription (eRx) support for faster and safer prescribing
- Integrated invoicing and billing, reducing administrative overhead
- Centralized patient data management for better clinical decisions
- Secure and compliant architecture aligned with healthcare regulations
In addition to streamlining internal workflows, D-One was designed to enable and simplify the secure, compliant exchange of health information with UAE health authorities, including Dubai Health Authority (DHA), NABIDH, and Malaffi.
By capturing structured clinical data at the source and integrating it directly with EMR systems, the platform helps healthcare providers meet regulatory expectations while reducing manual effort and compliance risk.
D-One eliminates silos by connecting forms, records, prescriptions, and billing into one cohesive workflow.
The Impact
The implementation of D-One delivered measurable improvements for healthcare providers:
- Significant reduction in paperwork and manual data entry
- Improved efficiency for both clinical and administrative staff
- Faster patient processing and reduced turnaround times
- Higher data accuracy and improved audit readiness
- Better overall patient experience through streamlined digital workflows
Healthcare facilities were able to operate with greater speed, confidence, and control over their data.
The Result
D-One has become a trusted digital transformation platform for healthcare providers in Dubai.
For DigiSol, this meant:
- Stronger positioning as a leader in healthcare digitization
- A scalable platform ready for future features and integrations
- Increased adoption across healthcare facilities seeking compliant digital solutions
The platform continues to evolve as healthcare needs grow and regulations change.
